Wednesday, August 18, 2004

Japan Vs USA

This continous of Japan VS USA quality. Perhaps everyone knows this story, Thanks for Arun for sharing this incident a long back

Apparently, the computer giant decided to have some parts manufactured in Japan as a trial project. In the specifications, they set out that they will accept three defective parts per 10,000.

When the delivery came in there was an accompanying letter.

"We, Japanese people, had a hard time understanding North American business practices. But the three defective parts per 10,000 have been separately manufactured and have been included in the consignment. Hope this pleases you." .

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